Privacy Policy

Your privacy is important to us. This policy explains how BuyrAI collects, uses, and protects your information.

Last updated: December 30, 2024

Introduction

BuyrAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered first-party data platform and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company name and job title
  • Account credentials and profile information
  • Billing and payment information
  • Communications and support requests

First-Party Data

Our platform processes first-party data that you provide or that is collected on your behalf, including:

  • Consumer behavior and transaction data
  • Location and demographic information
  • Marketing campaign performance data
  • Website and application usage analytics

Technical Information

We automatically collect certain technical information, including:

  • IP addresses and device identifiers
  • Browser type and operating system
  • Usage patterns and session information
  • Log files and system performance data

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our AI-powered data platform services
  • Processing transactions and managing your account
  • Personalizing your experience and delivering targeted insights
  • Communicating with you about our services and updates
  • Analyzing usage patterns to enhance platform performance
  • Ensuring security and preventing fraud
  • Complying with legal obligations and regulatory requirements

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, and analytics services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit and at rest using AES-256 standards
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Annual security certifications and compliance audits
  • Employee training on data protection best practices
  • Incident response procedures and breach notification protocols

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for platform functionality and security
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Third-Party Services

Our platform may integrate with third-party services, including:

  • Marketing automation platforms
  • Customer relationship management (CRM) systems
  • Analytics and business intelligence tools
  • Payment processing services
  • Cloud infrastructure providers

These third-party services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Transaction data: Retained for 7 years for accounting and tax purposes
  • Marketing data: Retained according to your preferences and legal requirements
  • Technical logs: Retained for 90 days for security and troubleshooting

When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules (BCRs)
  • Certification schemes and codes of conduct

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify you of material changes via email or platform notification
  • Obtain your consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@buyrai.com

Data Protection Officer: dpo@buyrai.com

Mailing Address:
BuyrAI, Inc.
Attn: Privacy Officer
[Address will be provided upon request]

Response Time: We will respond to your inquiry within 30 days.

Regulatory Compliance

BuyrAI is committed to compliance with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR) - European Union
  • California Consumer Privacy Act (CCPA) - California, USA
  • California Privacy Rights Act (CPRA) - California, USA
  • Virginia Consumer Data Protection Act (VCDPA) - Virginia, USA
  • Colorado Privacy Act (CPA) - Colorado, USA

Our platform includes features to help you maintain compliance with these regulations when processing consumer data.